Who is responsible
Ben Stocken is the data controller for personal information collected through benstocken.co.uk.
For privacy questions, email hello@benstocken.co.uk or call +44 (0) 7472 644496.
Information collected
Information is collected when you choose to join the signed-book waitlist, contact Ben, or book a meeting. Depending on what you do, this may include:
- your name, email address and mobile number;
- your company, country or region;
- the number of books you are interested in;
- the details of your enquiry or message; and
- technical information needed to deliver and protect the website, such as IP address, browser and device information.
This website does not intentionally collect special-category personal data. Please do not include sensitive information in free-text messages.
How and why it is used
Your information may be used to:
- manage the limited signed-book waitlist and contact you about availability;
- respond to enquiries and arrange speaking, advisory or other meetings;
- maintain records of conversations and agreed work; and
- operate, secure and improve the website.
The lawful bases relied on are taking steps at your request before entering into a contract, performing a contract, and legitimate interests in responding to enquiries, managing the waitlist and running a secure website. Where consent is requested for a separate purpose, you may withdraw it at any time.
Joining the waitlist does not subscribe you to general marketing and does not guarantee that a copy will be available.
How long it is kept
Information is kept only for as long as it is reasonably needed for the purpose for which it was collected, including legal, accounting and dispute-resolution requirements.
Waitlist information will normally be kept until the signed-copy release and allocation process has finished, and for no longer than 12 months afterwards unless you become a customer or ask to stay in touch. General enquiry and meeting records are normally kept for up to 24 months after the last meaningful contact unless a longer period is required for an ongoing relationship or legal obligation.
Your rights
Depending on the circumstances, you may have the right to ask for access to your personal information, correction, deletion, restriction, portability, or to object to its use. You may also withdraw consent where consent is the lawful basis.
To exercise a right, email hello@benstocken.co.uk. You may be asked for enough information to confirm your identity.
Questions or concerns
Please contact hello@benstocken.co.uk first so any concern can be addressed.
You also have the right to complain to the UK Information Commissioner’s Office. Visit ico.org.uk/make-a-complaint.